Test Method:

NOM-050-SCFI-2004
 

Applicable countries:

Mexico
 

Requirement/Limits:

Warranty is not mandatory, but if offered, it has to meet the requirements. Commercial Information certificate referencing compliance with the NOM-050-SCFI-2004 OR, Visual inspection of the warranty, containing: 5.3.3 Warranties a) Name, corporate name and tax address of the domestic producer or importer of the product and telephone service in the country. b) Identification of products and/or m
When guarantees are offered, they must be issued in the terms and manner established in the Federal Consumer Protection Law and indicate and comply with the following:

a) Name, denomination or company name and fiscal address of the national producer or importer of the product and service telephones in the national territory.
b) Identification of the products and / or models to which it applies.
c) Name and address of the establishment in the Mexican Republic where the guarantee can be made effective under the terms of the same, as well as those where the consumer can acquire parts and spare parts. Additionally, the guarantee may indicate that this can be made effective in any of the branches at the national level of the provider that offers it, without the need to specify the addresses of the same.
d) Duration of the guarantee.
e) Concepts covered by the guarantee and limitations or exceptions.
f) Procedure to make the guarantee effective.
g) Specify the date on which the consumer received the product or indicate the reference documents where it is indicated. It is the responsibility of the merchant to ensure that this information is present at the time of the sale of the product to the consumer, otherwise the merchant must comply with the terms of the guarantee directly.
h) In order to make the guarantee effective, other requirements may not be required other than the presentation of the product, the current guarantee and proof of sale.
Note: The validity of the guarantee policy begins as of the date of acquisition of the product, which must be established in the guarantee policy or in the corresponding sales receipt.
In all cases, the instructions or operating manuals and guarantees must be delivered to the consumer in the commercial establishment when purchasing the products.

Product Scope:

All products sold in Mexican territory, includes national manufacturing and also imported.